Welcome to Creative Ven Hub (www.creativevenhub.com). By accessing or using our website, you agree to be bound by these Terms & Conditions. Please read them carefully before proceeding with any purchase or interaction.

1. General Provisions

These Terms & Conditions govern your use of the Creative Ven Hub website and all related services. We reserve the right to update or modify these terms at any time without prior notice. Continued use of the site following any changes constitutes your acceptance of the revised terms. The latest version will always be available on this page.

2. Eligibility

You must be at least 18 years old or have reached the age of majority in your jurisdiction to use this website and make purchases. By using Creative Ven Hub, you represent that you meet these requirements and have the legal capacity to enter into binding agreements.

3. Account Registration

To access certain features, such as placing orders, you may need to create an account. You are responsible for providing accurate, current, and complete information during registration and for maintaining the confidentiality of your login credentials. Notify us immediately of any unauthorized use of your account. Creative Ven Hub is not liable for any loss or damage arising from your failure to secure your account.

4. Product Information & Pricing

We strive to display accurate product details, images, descriptions, and pricing. However, errors may occur. Creative Ven Hub reserves the right to correct any inaccuracies, including pricing errors, and to cancel or refuse orders affected by such issues, even after submission. Prices are listed in the applicable currency and exclude taxes, shipping fees, or other charges unless explicitly stated.

5. Order Placement & Acceptance

Placing an order constitutes an offer to purchase. All orders are subject to acceptance by Creative Ven Hub. We may decline or cancel any order for reasons including, but not limited to, product availability, payment issues, or suspected fraudulent activity. You will receive confirmation via email once an order is accepted and processed.

6. Payment Terms

Payments must be made using the methods available on the website. You authorize Creative Ven Hub to charge the provided payment method for the full order amount, including any applicable fees. All transactions are secure and processed through trusted third-party gateways. We do not store your full payment details.

7. Shipping & Delivery

Products will be shipped to the address provided during checkout. Delivery timelines are estimates and may vary due to factors beyond our control, such as carrier delays or customs processing. Creative Ven Hub is not responsible for delays, lost packages, or damages occurring during transit once handed to the carrier. Risk of loss transfers to you upon delivery to the shipping provider.

8. Intellectual Property

All content on Creative Ven Hub, including text, images, logos, designs, and software, is the exclusive property of Creative Ven Hub or its licensors and protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works without our prior written consent.

9. User Conduct

You agree to use the website lawfully and respectfully. Prohibited activities include, but are not limited to: attempting to interfere with site functionality, uploading malicious code, impersonating others, or engaging in fraudulent transactions. We reserve the right to suspend or terminate access for violations.

10. Limitation of Liability

Creative Ven Hub provides the website and products on an “as is” and “as available” basis. To the fullest extent permitted by law, we disclaim all warranties, express or implied, including merchantability and fitness for a particular purpose. In no event shall Creative Ven Hub, its affiliates, or employees be liable for indirect, incidental, consequential, or punitive damages arising from your use of the site or purchases.

11. Indemnification

You agree to indemnify and hold harmless Creative Ven Hub, its officers, directors, and agents from any claims, losses, or expenses (including reasonable attorney fees) arising from your violation of these Terms & Conditions or misuse of the website.

12. Governing Law & Dispute Resolution

These Terms & Conditions are governed by the laws of Sri Lanka, without regard to conflict of law principles. Any disputes shall be resolved exclusively in the courts located in Colombo, Sri Lanka. You agree to submit to the personal jurisdiction of these courts.

13. Severability

If any provision of these Terms & Conditions is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

14. Contact Information

For questions, concerns, or feedback regarding these Terms & Conditions, please contact us at:

Email: support@creativevenhub.com 

Thank you for choosing Creative Ven Hub. We value your trust and look forward to serving you.

Last Updated: September 01, 2025